Careers
with The Turney GroupTeam
Turney
We pride ourselves on going the extra mile through the knowledge and commitment of our staff and the dedication we have to offering outstanding customer service.
We are very proud of our apprenticeship programme at Turney Group and currently have 5 apprentices in training across the group – not only are we giving the next generation an opportunity to learn on the job but we are also cultivating our future service, parts and sales managers – ‘home grown talent’ we like to call it!
Join Us
Be part of our team
We strive to attract and retain the very best sales, parts, service and administration staff in the industry and are always looking for the right candidate to join our expanding team. Jobs are regularly posted on here however if you feel you have the right attributes email careers@turneygroup.com.
Please also take time to view the videos below if your are interestested in becoming an agricultural service technician or an apprentice. They will give you an insight into life in the industry.
MIDDLETON STONEY AGRICULTURAL VACANCIES
Group Marketing & PR Manager
measurable approach to marketing and communications and to identify ways to strengthen the
Turney Group brand, engage with existing and new audiences.
The Marketing Manager will play a pivotal role in leading on all marketing activities and delivering the
key departmental objectives.
Key Working Relationships (Internal): Senior Management team; Dept head Area Managers;
Key Working Relationships (External): Brand, website and design agencies; Press/media; Main Suppliers
• Work with departmental colleagues to deliver content in line with the Marketing &
Communications Strategy to ensure that the company communicates in a consistent, accurate,
professional and prompt manner with all key audiences.
• Working with departmental colleagues, keep the Marketing & Communications Strategy
under review and update Strategy Action Plan on an annual basis.
• Publish content to social media channels on a regular basis (Facebook, Instagram, Twitter, YouTube, etc.) and in line with guidelines within the Marketing & Communications Strategy.
• Execute and manage social media campaigns to build followers, enhance visibility, and drive engagement
• Conduct analysis to assess the performance of digital content
• Build relationships with key suppliers to provide regular content contributions in alignment with supplier agreements
• Work with internal resources on a regular basis
• Perform “social listening” to identify influencers and outreach opportunities
• Optimize content for search engines
• Provide ongoing analysis and performance reporting
• Make recommendations to management regarding improvements
• Ensure all campaigns and content are in compliance with the Marketing & Communications Strategy and the organisations overall Strategic Plan
• Create and manage scoping documentation, program schedule, and project checklists
• Advise / strategize on marketing and advertising requirements for all divisions/departments of the business
• Identify suitable print/digital advertising opportunities and negotiate space accordingly
• Design ads in liaison with external graphic design consultant where necessary
• Act as ‘brand guardian’ and maintain brand assets – in conjunction with design agency, maintain guidelines for use of business logo and co-ordinate all print production / online templates for stationery / publicity material, e.g., newsletters and invitations, using the logo/brand to ensure correct use of identity
• Manage, develop, and market new brands as required, working in collaboration with partners, where necessary
• Pursue / manage brand partnerships, as necessary
• Conceive and order branded goods
• Conduct appropriate market research including competitor analysis, demographic and economic reviews, and examination of agricultural/horticultural trends
• Ensure the systematic collection, review and analysis of market information to identify competitor tactics, market trends, new opportunities and challenges
• Create and develop all literature and leaflets required.
• Create and design the internal newsletter (monthly/bi-monthly) as required
• Working with OEMs on promotional material
• Maintaining the correct email footers are in play across all business divisions
• Customer testimonials and library of
• Being the company lead on all demo days, customer meetings, open days etc
• Company uniforms
• In conjunction with external digital design agency, monitor the ongoing requirements of our website to meet the changing needs of the organisation
• Identify key goals for analytics data and use together with information on traffic, to inform development decisions
• Work closely with development and technical colleagues, maintain and continuously nurture the CRM database software platform
• Work closely with the CRM Project Team, ensure the CRM database software platform is integrated website, email and direct mail platforms
• Play an active role in improving internal data processes, suggesting changes to streamline the processes and implementing these where appropriate.
• Work with the CRM system to generate user-friendly data for direct mail, invitations and initiatives
• Ensure ongoing compliance with GDPR
• Overall management of the Marketing and Communications budget, in liaison with relevant colleagues, to ensure appropriate and effective spend
• Report on Marketing and Communications budget effectiveness, as required
• Approve all related quotes and invoices
• Establish and maintain excellent working relationships with partner organisations and affiliates, e.g., CNH, Ransomes Jacobsen, KUHN, Manitou etc
• Be an active member of relevant professional organisations
• Work with relevant colleagues to ensure that the department’s work meets all organisational and legal frameworks; including but not exhaustively health and safety, safeguarding policies, GDPR, licensing and equality, diversity and inclusion.
• Write reports and compile statistics on activity as required.
• Ensure up to date record keeping on activity and clear information management.
• Service relevant meetings
• Be prepared to work evenings or weekends as required and to act as an ambassador for the company
• Carry out any other duties as may be reasonably required
• Have quarterly or monthly meetings with manufactures
• Planning, create and execute new machine launches
Tel: 01869 343333
Strictly No Agencies
WESTON-ON-THE-GREEN GROUNDCARE VACANCIES
Horticultural Service Technician
Role Purpose
To support the planning and delivery of an efficient, effective and profitable workshop operation. Responsibility for ensuring customer satisfaction and managing the quality of the sale and service
Turney Group delivers. Achieving maximum sales profitability of company products and/or related
services.
Reports to – Service Manager
Role Responsibilities
• Maintain a tidy workshop environment, promoting Company brand with workwear
• Ensure work is carried out in a safe manner, following Company Health & Safety policies
• Ensure service delivery is completed effectively and in a timely manner
• Carry out service, diagnostics and repairs to include but not limited to; the assembly, build
up, pre-delivery inspection and preparation of horticultural machinery, Lawnmowers, Compact Tractors, Blowers, Chainsaws, Hedge Cutters and other associate Turf and Garden Machinery for field use, either on-site or in the workshop
• Installation of horticultural machinery with customers and instruct operators on correct use of machines
• Administration of technical reports with manufacturers to help drive any issues to
closure
• Understand and carry out all service bulletins and technical service updates as required
• Continue to develop a technical understanding of the products and attend relevant training
• Maintain an understanding of electronic parts catalogue for identifying parts ordering
• Ensure customer service satisfaction and good relationships
• Liaise appropriately with all relevant departments, keeping the Service Manager aware of any pertinent developments and opportunities
• Provide accurate estimates for job duration and pricing
• Enter on a regular basis all relevant information and actions within the company’s DMS system
• Maintain and develop the customers database
• Effectively use the outlook calendar for all planned events, meetings, appointments etc
Technical Skills
• Excellent problem solving, diagnostic skills and attention to detail
• Able to demonstrate an understanding of technical information, with the ability to convey this information to both a technical and non-technical audience
• Ability to work in a high-pressure environment
• Strong organisational skills, combined with a good understanding of the commercial drivers of
the business.
• At least 2 years’ experience in a workshop environment
• Excellent product and industry knowledge
• Knowledge of basic business principles and administration procedures
• Have completed an Apprenticeship in Land Based Service Engineering or equivalent
(desired)
Person Specification & Key Competencies
• Experience in a workshop environment
• Personable and clearly extroverted
• Naturally inquisitive and interested in offering solutions to customers
• Collaborative but action-oriented approach, with high comfort operating autonomously
• Excellent communication skills
• Passion for making a difference within the Horticultural sector
• Proven ability to achieve targets
• Planning, organising and administering
• Adaptability and initiative
• Presentable and professional
• A current valid driving licence (desired)
We offer
- Competitive salary
- 23 days holiday plus bank holidays
- Ongoing training and development
- Great working environment with opportunities for growth
To apply please send a covering letter and CV to Ruth Rushton, careers@turneygroup.com
Tel: 01869 343333
Strictly No Agencies
Horticultural Parts Assistant
Role Purpose
To support the planning and delivery of an efficient, effective and profitable parts operation. Responsibility for ensuring customer satisfaction and managing the quality of the sale and service Turney Group delivers. Achieving maximum sales profitability of company products and/or related services.
Reports to – Parts Manager
Role Responsibilities
- Maintain a tidy and organised working environment, promoting Company brand with workwear
- Act in accordance with Company Health & Safety policies, Risk Assessments and Safe Working Practices
- Handling a variety of enquiries to the Parts Department by telephone, email, online or face to face
- Serving customers in the on-site shop
- Submitting parts return claims in a timely manner
- Creating and processing purchase orders using the Company’s DMS system
- Administration of invoices, orders and booking in stock items.
- Completing parts orders for customers, including notification of arrival and collections
- Stock control by implementing Inventory Management Procedures
- Processing stock orders as approved by the Parts Manager
- Investigating and implementation of dispersing aged stock in conjunction with the Parts Manager, including drawing on aged stock from other Depots when required
- Continue to develop an understanding of the products and attend relevant training
- Maintain an understanding of electronic parts catalogues for identifying parts ordering
- Ensure customer service satisfaction and good relationships
- Liaise appropriately with all relevant departments, keeping the Parts Manager aware of any pertinent developments and opportunities
- Provide accurate estimates for other departments
- Enter on a regular basis all relevant information and actions within the company’s DMS system
- Maintain and develop the customers database
- Effectively use the outlook calendar for all planned events, meetings, appointments etc
Technical Skills
- Excellent problem solving and attention to detail
- Able to demonstrate an understanding of parts information
- Ability to work in a high-pressure environment
- Strong organisational skills, combined with a good knowledge of parts and machinery in the horticultural Sector (other industries will be considered)
- Experience in the use of Microsoft PowerPoint, Excel,
- Word and the internet as a research tool
- Knowledge of basic business principles and administration procedures
Person Specification & Key Competencies
- Experience in a parts environment
- Naturally inquisitive and interested in offering solutions to customers
- Collaborative but action-oriented approach, with high comfort operating autonomously
- Excellent communication skills
- Passion for making a difference within the horticultural sector
- Proven ability to achieve targets and work to deadlines with a high degree of accuracy
- Planning, organising and administering
- Adaptability and initiative
- Presentable and professional
To apply, please send a covering letter and CV to careers@turneygroup.com
Tel: 01869 343333
Strictly No Agencies
