Careers

REPORTING TO: MD
HOURS: 8am to 5pm, Monday to Friday
LOCATION: Middleton Stoney

MARKETING & COMMUNICATIONS MISSION
The Marketing and Communications key objective aims to take a professional, proactive and measurable approach to marketing and communications and to identify ways to strengthen the Turney Group brand, engage with existing and new audiences.
The Marketing Manager will play a pivotal role in leading on all marketing activities and delivering the key departmental objectives.
Key Working Relationships (Internal): Senior Management team; Dept head Area Managers;
Key Working Relationships (External): Brand, website and design agencies; Press/media; Main Suppliers

KEY RESPONSIBILITIES

STRATEGY
• Work with departmental colleagues to deliver content in line with the Marketing & Communications Strategy to ensure that the company communicates in a consistent, accurate, professional and prompt manner with all key audiences.
• Working with departmental colleagues, keep the Marketing & Communications Strategy under review and update Strategy Action Plan on an annual basis.

DIGITAL CONTENT
• Publish content to social media channels on a regular basis (Facebook, Instagram, Twitter, YouTube, etc.) and in line with guidelines within the Marketing & Communications Strategy.
• Execute and manage social media campaigns to build followers, enhance visibility, and drive engagement
• Conduct analysis to assess the performance of digital content
• Build relationships with key suppliers to provide regular content contributions in alignment with supplier agreements
• Work with internal resources on a regular basis
• Perform “social listening” to identify influencers and outreach opportunities
• Optimize content for search engines
• Provide ongoing analysis and performance reporting
• Make recommendations to management regarding improvements
• Ensure all campaigns and content are in compliance with the Marketing & Communications Strategy and the organisations overall Strategic Plan
• Create and manage scoping documentation, program schedule, and project checklists

MARKETING & BRAND
• Advise / strategize on marketing and advertising requirements for all divisions/departments of the business
• Identify suitable print/digital advertising opportunities and negotiate space accordingly
• Design ads in liaison with external graphic design consultant where necessary
• Act as ‘brand guardian’ and maintain brand assets – in conjunction with design agency, maintain guidelines for use of business logo and co-ordinate all print production / online templates for stationery / publicity material, e.g., newsletters and invitations, using the logo/brand to ensure correct use of identity
• Manage, develop, and market new brands as required, working in collaboration with partners, where necessary
• Pursue / manage brand partnerships, as necessary
• Conceive and order branded goods
• Conduct appropriate market research including competitor analysis, demographic and economic reviews, and examination of agricultural/horticultural trends
• Ensure the systematic collection, review and analysis of market information to identify competitor tactics, market trends, new opportunities and challenges
• Create and develop all literature and leaflets required.
• Create and design the internal newsletter (monthly/bi-monthly) as required
• Working with OEMs on promotional material
• Maintaining the correct email footers are in play across all business divisions
• Customer testimonials and library of
• Being the company lead on all demo days, customer meetings, open days etc
• Company uniforms

WEBSITE
• In conjunction with external digital design agency, monitor the ongoing requirements of our website to meet the changing needs of the organisation
• Identify key goals for analytics data and use together with information on traffic, to inform development decisions

DATA MANAGEMENT
• Work closely with development and technical colleagues, maintain and continuously nurture the CRM database software platform
• Work closely with the CRM Project Team, ensure the CRM database software platform is integrated website, email and direct mail platforms
• Play an active role in improving internal data processes, suggesting changes to streamline the processes and implementing these where appropriate.
• Work with the CRM system to generate user-friendly data for direct mail, invitations and initiatives
• Ensure ongoing compliance with GDPR

BUDGET MANAGEMENT
• Overall management of the Marketing and Communications budget, in liaison with relevant colleagues, to ensure appropriate and effective spend
• Report on Marketing and Communications budget effectiveness, as required
• Approve all related quotes and invoices

NETWORKING / RELATIONSHIP-BUILDING
• Establish and maintain excellent working relationships with partner organisations and affiliates, e.g., CNH, Ransomes Jacobsen, KUHN, Manitou etc
• Be an active member of relevant professional organisations

GENERAL
• Work with relevant colleagues to ensure that the department’s work meets all organisational and legal frameworks; including but not exhaustively health and safety, safeguarding policies, GDPR, licensing and equality, diversity and inclusion.
• Write reports and compile statistics on activity as required.
• Ensure up to date record keeping on activity and clear information management.
• Service relevant meetings
• Be prepared to work evenings or weekends as required and to act as an ambassador for the company
• Carry out any other duties as may be reasonably required
• Have quarterly or monthly meetings with manufactures
• Planning, create and execute new machine launches

To apply please send a covering letter and CV to Ruth Rushton, careers@turneygroup.com

Tel: 01869 343333

Strictly No Agencies

Location: Weston-on-the-Green

Hours: Full Time

Holiday: Pro-rata

We take great pride in supporting our customers and, being in an essential industry, we now need passionate and talented staff more than ever!

We are looking for a Groundcare technician to join our growing Groundcare division, where you will be carrying out various types of tasks on Groundcare/domestic Machinery – from walk behind lawn mowers up to larger machines such as compact tractors and professional mowing equipment. You will be working with the prestigious New Holland and Ransomes Jacobsen brands amongst others, and your work will need to be representative of the high quality of these products.

This workshop and mobile based role requires people with experience in similar roles previously but doesn’t necessarily require knowledge of Groundcare machinery as this can be taught. What is essential is an eye for detail and the ability to produce work of a high quality.

Are you a hard-working and enthusiastic individual who takes pride in delivering excellence? If so, we want to hear from you! In return we can offer you an excellent rate of pay and up to 25 days holiday, ongoing training and development and the opportunity to become part of a highly successful and growing company.

Key Responsibilities:

• Submitting returns claims in a timely manner.
• Maintaining good discipline and organization of the department and its place within the depot in a tidy, organized, safe and clean manner.
• Repair and maintain equipment on sites.
• Attend breakdowns as specified by your supervisor.
• Repair customer machinery that is brought into the workshop.
• Build machinery for pre delivery inspection.
• Ensure the van is fully always equipped.
• Carry out other duties as and when required.
• Represent the company and values of the business and portray a professional image to all customers, potential customers, and other people you meet in the course of your work.
• Employees must act in accordance with the company Health & Safety Policy, Risk Assessments and Safe Working Practices

Essential Requirements:

• Full Clean Driving License
• Attention to detail with a can-do attitude and willing to learn
• Excellent interpersonal skills
• Ability to work to deadlines and to a high degree of accuracy

To apply please send a covering letter and CV to Ruth Rushton, careers@turneygroup.com

Tel: 01869 343333

Strictly No Agencies

Location: Weston-on-the-Green

Hours: Full Time

Holiday: Pro-rata

We take great pride in supporting our customers and, being in an essential industry, we now need passionate and talented staff more than ever!

We are looking for a Groundcare parts and Goods Inwards assistant to join our growing Groundcare division, where you will be assisting the Parts Manager and his team with the supply of spare parts for Groundcare Machinery – from walk behind lawn mowers up to larger machines such as compact tractors and professional mowing equipment.

This Groundcare parts and Goods Inwards role requires a person with experience in similar roles but does not necessarily require knowledge of Groundcare machinery as this can be taught.

Are you a hardworking and enthusiastic individual who takes pride in delivering excellence?  If so, we want to hear from you!  In return we can offer you an excellent rate of pay and up to 25 days holiday, ongoing training and development and the opportunity to become part of a highly successful and growing company.

Key Responsibilities: –

• Receive in all inbound parts orders and supplies
• Split out counter sales, workshop orders and stock orders
• Book goods into stock system and ensure paperwork is dealt with correctly
• Dispatch (booked out) parts orders and return items
• Pick parts orders for workshop jobs
  • Deliver fulfilled orders to workshop
  • Return unrequired parts to stock
  • Return unstocked parts (not sold) to OEM for credit
• Pick parts for customer retail sales orders (email, telephone, and counter)
• Contact customers (telephone/email) to advise on order status
• Stock take (rolling year)
• Answer inbound telephone calls from customer, suppliers, and other depots
• Assist on the retail parts counter and replenish retail shop as directed by Parts Manager
• Assist on rear internal parts counter – Pro and domestic sales staff
• Provide holiday/sickness cover for colleagues within the store department
• To maintain the warehouse in line with company standards
• Maintain clean and organise stores and workstation area

Ideally you will have: –

• Forklift licence
• Good IT understanding
• Good verbal and written communication skills
• Ability to communicate at all levels within depot/Group
• Good team player with ‘can do’ attitude
• Strong customer service skills with a focus on a high level of customer satisfaction
• Ability to work independently and self-manage your time to maximise productivity

To apply please send a covering letter and CV to Ruth Rushton, careers@turneygroup.com

Tel: 01869 343333

Strictly No Agencies